Describe an occasion someone didn’t tell you the truth
You should say:
what that situation was
who was involved
why they didn’t tell you the whole truth
and explain how you felt when you found out you were not told the whole truth.
OK, I'm going to tell you one time that I bought a shopping card from a hair salon a couple of months ago. I was recommended to buy this recharge card because there was a 20% discount. Regarding me and my family members need make hairstyle every month, I was persuaded to spend 800 yuan on buying it. Before I paid, I asked the staff whether I need a password when I pay for the bill and the answer was that 'you don't need it'.
Two weeks ago my mom went to this salon to dye her hair , however, when she used the card to buy the bill , she was told to input a password. Then my mom gave me a call to ask the key, obviously, even I didn't know it. So I discussed this matter with the staff that I hadn't set a key number and why the card was not working as it claimed. What worse was the staff still insisted my card could not be used because we hadn't the password. Suddenly, I knew that was a trap which made me to spend more money, and the salon just wanted to raise more money by setting some obstacles and prepared some excuses for customers. That was a hurting and ridiculous sales trap. Finally, I telephoned the after-sales department of this chain salon to complain about it. They promised that I could use the card in any salon of this band with a new password and apologized to me. My mom used it to check at that salon and refunded the rest money.
I was angry with the staff because my mom and I were cheated and fooled by him, the only thing he cares about seems the sales not the service quality. I trusted him but he didn't told me the truth. So I made my thought that I would never buy any recharge card or do hairstyle in this salon again.